Effective Date: [January 8, 2026]
Last Updated: [July 8, 2026]
CarePoint Healthcare Solutions LLC, doing business as CarePoint Infusion Pharmacy (“CarePoint,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, submit a general website form, communicate with us, or use website features that link to this Policy.
This Privacy Policy applies to general personal information collected through the website. Protected health information (“PHI”) that CarePoint creates, receives, maintains, or transmits in connection with pharmacy services is also governed by applicable health privacy laws and our separate Notice of Privacy Practices.
Information you provide directly may include your name, email address, telephone number, state, provider or clinic information, practice address, fax number, communication preferences, inquiry details, and other information you choose to provide.
We may also collect limited technical information automatically, such as your Internet Protocol address, browser type, device type, operating system, referring page, pages visited, date and time of access, and website performance or security information.
Our general website contact and provider inquiry forms are intended for general questions and business or provider-partnership inquiries.
Unless a page is specifically identified as a secure, approved channel for patient-specific information, do not submit medical histories, diagnoses, medication names, prescription details, laboratory results, Social Security numbers, insurance identification numbers, or other sensitive medical information through a general website form.
For patient-specific prescription or pharmacy matters, call CarePoint Infusion Pharmacy at 832-592-1776 or use another communication channel specifically approved by the pharmacy.
This website is not for emergencies. Call 911 or seek immediate emergency care if you are experiencing a medical emergency.
We may use information to respond to inquiries; communicate with patients, providers, clinics, hospitals, care teams, and healthcare organizations; process provider-partnership inquiries; coordinate appropriate pharmacy communications; provide information about our services; maintain website functionality and security; prevent fraud or misuse; comply with legal and regulatory obligations; maintain business records; and improve our website and services.
When information is PHI, our uses and disclosures are additionally governed by our Notice of Privacy Practices and applicable law.
Service providers. We may provide information to vendors that support website hosting, cybersecurity, information technology, communications, form processing, analytics, shipping, and other legitimate business functions. Vendors receive information only as appropriate for the services they perform and are subject to applicable contractual and legal requirements.
Healthcare and pharmacy operations. When appropriate and permitted by law, information may be disclosed to prescribers, other healthcare providers, pharmacies, payers, service providers, and others involved in treatment, payment, or healthcare operations. PHI disclosures are further described in our Notice of Privacy Practices.
Legal and regulatory obligations. We may disclose information when required or permitted by law, including in response to lawful regulatory requests, court orders, subpoenas, public health obligations, licensing requirements, audits, investigations, and authorized law-enforcement requests.
Business transactions. Information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, subject to applicable privacy and legal requirements.
CarePoint does not sell PHI.
CarePoint does not sell personal information for monetary consideration.
We do not use or disclose PHI for marketing or other purposes that require a patient authorization unless the authorization required by law has been obtained.
Our website may use cookies and similar technologies for essential operation, security, user preferences, website performance, and analytics. Cookies are small data files stored on or accessed through your device.
You may be able to control cookies through browser settings. Disabling certain cookies may affect website functionality.
CarePoint may use third-party vendors to support website operation or analytics. We may update this Policy when our website technologies or privacy practices materially change.
CarePoint evaluates website technologies in light of applicable healthcare privacy and security requirements. General website forms are not intended to receive sensitive medical information unless the form is specifically identified and configured for that purpose.
We may limit, remove, or configure analytics and other technologies on pages involving sensitive information when appropriate. We do not permit website technologies to override our legal obligations concerning PHI.
If CarePoint offers text-message communications, message frequency and purpose will depend on the communication program and the consent provided. Message and data rates may apply. Instructions for opting out will be provided where applicable.
We do not sell or transfer text-message opt-in consent information for third-party marketing.
Standard email and text messaging may not always be secure. Do not send sensitive medical or prescription information through an unapproved communication channel.
CarePoint uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.
Sensitive information transmitted through website systems is protected using appropriate secure transmission technology when required. However, no internet transmission or storage method can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for legitimate business purposes and to meet legal, regulatory, pharmacy-record, dispute-resolution, security, and compliance requirements. Retention periods vary based on the type of information and applicable law.
Our website may link to third-party websites, portals, maps, payment services, carriers, or other services. CarePoint does not control third-party privacy or security practices. Review the privacy terms of any external service you use.
This website is not directed to children for independent use. CarePoint does not knowingly use the website to solicit personal information directly from children in violation of applicable law.
A parent, legal guardian, or authorized representative may communicate with CarePoint about pharmacy services for a minor as permitted by law.
Depending on where you live and subject to legal exemptions, you may have rights concerning certain personal information, such as requesting access, correction, or deletion, or asking questions about how information is used.
Pharmacy records and PHI may be subject to different rights, limitations, and mandatory retention requirements. Rights concerning PHI are described in our Notice of Privacy Practices.
We may update this Privacy Policy when our technology, services, practices, or legal requirements change. The revised Policy will be posted on this website with an updated effective or last-updated date.
Questions about this policy may be directed to:
CarePoint Infusion Pharmacy
CarePoint Healthcare Solutions LLC d/b/a CarePoint Infusion Pharmacy
4732 Sugar Grove Blvd, Suite 101
Stafford, TX 77477
Phone: 832-592-1776
Fax: 832-592-1966
Email: sales@carepointinfusionrx.com
